Shipping policy

Shipping Policy

Thank you for shopping at Manhaus! We strive to ensure that your order arrives as quickly and safely as possible. Below are the details of our shipping process.

1. Processing Time

  • Order Processing Time: Once you place an order, we aim to process and ship it within 1-2 business days(Monday to Friday, excluding weekends and holidays). Orders placed on weekends or holidays will be processed on the next business day.

  • Order Confirmation: You will receive an email confirmation once your order has been successfully placed. After your order is shipped, you will receive a tracking number, if applicable, to track your shipment.

2. Shipping Methods & Delivery Time

We offer several shipping options to meet your needs. The estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Express Shipping: 1-2 business days

Please note that delivery times are estimates provided by the carrier and may vary depending on your location and the carrier's circumstances.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery address. Shipping fees will be displayed at checkout before you complete your order.

  • Free Shipping: We occasionally offer promotions for free standard shipping on orders over a certain amount. These promotions will be clearly stated on our website.

4. International Shipping

At this time, we only ship within the United States. We do not currently offer international shipping, but we hope to expand this option in the future.

5. Shipping Address

Please ensure that your shipping address is correct at the time of checkout. Manhaus is not responsible for any delays or issues caused by an incorrect or incomplete shipping address.

6. Order Tracking

Once your order has been shipped, you will receive an email with tracking information (if available). You can use this tracking number to monitor the progress of your shipment.

7. Shipping Issues

While we work hard to ensure your order reaches you on time, Manhaus is not responsible for delays, lost, or damaged packages once they have been shipped. These issues are the responsibility of the carrier.

If your package is lost or delayed, please contact the carrier directly using the tracking information we provided. You can also reach out to us at manhauscs@gmail.com if you need assistance in filing a claim with the carrier.

8. Returns and Refunds

As outlined in our Return & Refund Policy, we do not accept returns or offer refunds, except in the case of damaged or defective items upon delivery. Please refer to the Return & Refund Policy for more information on how to report damaged items.

9. Addressing Shipping Delays or Disruptions

In case of natural disasters, strikes, or other major disruptions that may affect delivery, shipping times may be longer than usual. We encourage you to check the status of your package using the provided tracking information or reach out to the carrier for the most up-to-date information.

10. Contact Us

If you have any questions regarding shipping, please contact us at manhauscs@gmail.com. We’re happy to help!